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How Humana’s home visits lower costs, improve patient health

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Humana customer Crystal Rodgers, left, chats with Brenda Ludwig, a field care manager who visits Rodgers once a week to help keep her healthy. | Photo by Boris Ladwig.

Louisville native Crystal Rodgers beamed as she stood in the lobby of her Russell neighborhood apartment complex to welcome visitors, including a Humana nurse who visits her weekly. She shook hands, exchanged pleasantries and walked — slowly but steadily — to the elevator. Three years ago, Rodgers could barely walk and had trouble breathing because […]

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